At Shimorra, we collect personal information such as your name, email, address, and payment details to process and fulfill your orders. We also gather non-personal data like browsing behavior and device information to improve our website and user experience. Cookies are used to remember preferences and enhance functionality. Your information is never shared with third parties, except for processing orders or as required by law. You have the right to access, update, or delete your personal data at any time.
we use the information collected to process and fulfill your orders, ensuring smooth and timely delivery. Your contact details are used to send order confirmations, shipping updates, and customer support messages. Non-personal data helps us analyze website usage to improve functionality and enhance your shopping experience. We may also use your information to send promotional offers and personalized recommendations, with your consent. Rest assured, we do not share your information with third parties, except when necessary for order processing or legal requirements.
At Shimorra, we value your privacy and do not share your personal information with third parties, except in specific cases. We may share necessary details with trusted partners to process your orders (e.g., payment processors, shipping companies). Additionally, we may share information when required by law or to protect our rights. Rest assured, we never sell or trade your personal information. Your data is kept secure and used solely to improve your shopping experience.
At Shimora, we take your privacy and security seriously. We protect user information by ensuring that any personal data shared is kept confidential and secure. We only collect necessary information to process orders and improve our services, and we never store sensitive data longer than required. All data is encrypted and handled with the utmost care, following industry-standard security protocols. Your trust is important to us, and we are committed to safeguarding your privacy at all times.
At Shimora, we respect your rights regarding your personal data. You have the right to access, update, or correct any personal information we hold about you. You can request to delete your data or withdraw consent for its use at any time. Additionally, you have the right to object to or restrict how we process your data in certain circumstances. We are committed to being transparent and responsive, ensuring you have control over your personal information. For any requests or inquiries, feel free to contact us directly.
If you have any privacy concerns or requests regarding your personal data, you can contact us directly through our dedicated privacy support team at [insert contact email or phone number]. We are committed to addressing your inquiries promptly and ensuring your privacy rights are respected. You can also reach out via our contact form on the website for any specific concerns. Rest assured, we take every request seriously and will respond in accordance with privacy regulations to ensure your information is handled with care.
At Shimora, we offer Standard Shipping (5-7 business days).Tracking information will be provided once your order is shipped.
You can easily track your order by using the tracking number provided in your shipment confirmation email. Simply visit the courier's website and enter the tracking number to view the status of your delivery. If you have any issues or need assistance, feel free to contact our customer support team.v
Currently, we offer delivery across Pan India only, but we are working towards expanding our shipping range to offer worldwide delivery in the near future. Stay tuned for updates!
If your order hasn't arrived within the expected timeframe, please first check the tracking information provided in your shipment confirmation email. If the tracking details show no updates or if there is an unexpected delay, contact our customer support team immediately. We’ll assist you in investigating the issue and ensure that your order reaches you as quickly as possible.
At Shimora, we are committed to using high-quality materials in all our products to ensure both durability and comfort. For more contact us on whatsapp.
To ensure the longevity of your Shimora jewelry, avoid exposing it to water, perfumes, or harsh chemicals, as these can cause tarnishing. Store your pieces in a cool, dry place, and clean them gently with a soft cloth after each wear. For deeper cleaning, use a jewelry-safe cleaner, and consider professional maintenance for intricate designs or gemstones.
At Shimora, we offer a hassle-free exchange policy. If you're not completely satisfied with your purchase, you can return your items within 7 days of delivery for exchange, provided the items are in their original, unworn condition with all tags intact. To initiate a return, please contact our customer support team, and we'll guide you through the process.
If you receive a damaged or defective item, please contact our customer support team immediately with your order number and photos of the damage or defect. We will assist you in processing a return, exchange, or refund, depending on your preference. We strive to ensure your complete satisfaction and will resolve the issue as quickly as possible.